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 Frequently Asked Questions
Who is Key Benefit Resource (KBR)?
KBR is an insurance marketing company for Turnkey Benefit Insurance Services, Inc. (TKBIS), which is contracted and appointed with Fidelity Security Life Insurance Company (FSL) for the purpose of distributing and promoting insurance products, which includes the KeySelect Limited Benefit Medical program. The company works with insurance companies to build customized, proprietary employee benefits for the purpose of “meeting the benefit needs of working Americans”. It also provides benefit-planning expertise to insurance representatives and their clients. KBR has partnered with Key Benefit Administrators, which provides their administrative processing support. KBR has offices in Little Rock, Arkansas, Dallas, Texas, Las Vegas, Nevada and Ft. Mill, South Carolina.

Who is Key Benefit Administrators (KBA)?
KBA is one of the largest, privately held third party administrators (TPA) organizations in the country. KBA is licensed as a TPA, as required by certain states. KBA services a large variety of group benefit plans, and provides various functions like policy issue, billing and collection, customer service, claims, COBRA continuation, HRA, HSA, FSA, and Section 125 administration. It serves over half a million members, and processes over two million transactions per year. The company has offices in Indianapolis, Indiana and Ft. Mill, South Carolina.

Who is Fidelity Security Life Insurance Company (FSL)?
FSL is the insurance company underwriting the KeySelect plan. They are the provider of the limited medical indemnity, term life, prescription drug, vision and dental insurance benefits. The company is located in Kansas City, Missouri, and has been rated A- (Excellent) based on an analysis of the financial position and operating performance by A.M. Best Company, an independent analyst in the insurance industry.






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